Privacy Policy

1. Information We Collect

We collect several different types of personal information to provide and improve our Service, complying with relevant data protection laws including Brazil's General Data Protection Law (LGPD). This includes:

• Account Data: Name, email address, username, password and time zone.
• Connected Platform Data: Social media handles and account IDs when you connect third-party platforms.
• Billing Details: Credit card information and billing address for premium service purchases.
• Technical Data: IP address, browser type, device data, cookies, and access logs.
• Interaction Data: Information from customer support interactions and performance metrics.

2. Social Media Integrations

When you connect platforms such as Facebook, Instagram, TikTok, LinkedIn, Pinterest, Twitter (X), Threads, or YouTube, we may access certain information necessary to provide the service:

• Profile details (profile image, display name, username, profile ID, access tokens).
• Content published through the platform and related performance metrics (likes, clicks, shares, and impressions).

This data is used solely by SuperPost to operate and improve your user experience and is not shared with unrelated third parties.

3. Legal Basis and Your Rights

In accordance with LGPD, we process personal data based on your express consent, contractual necessity, legal or regulatory obligations, and legitimate interest. As a data subject, you have the right to:

• Confirm processing and access your personal information.
• Request correction of outdated or incorrect data.
• Request deletion, anonymization, or blocking of unnecessary data.
• Revoke consent at any time and object to certain data uses.
• Request data portability.
• File a complaint with the National Data Protection Authority (ANPD).

4. Data Security and International Transfers

We adopt technical and organizational measures to secure your data against unauthorized access, alteration, or disclosure. However, no method of transmission is 100% secure.

As our infrastructure or service providers may be located abroad, your data may be transferred outside your country of residence (including transfers from Brazil). In such cases, we ensure compliance with applicable laws by adopting appropriate safeguards.

5. Data Retention and Children's Privacy

We retain your data only for as long as necessary for the purposes it was collected or as required by law.

Our services are not intended for children under the age of 16. If we become aware of such data collection, we will promptly delete the information.

6. Contact and DPO

SuperPost is the data controller responsible for personal data collected on this site. You may reach our Data Protection Officer (DPO) or our support team for any privacy-related requests at: support@superpost.dev

7. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via the site or email. Continued use of our services after changes implies acceptance of the updated policy.